Establishing the ROI on Software Through Examination of Total Ownership Costs
I get so excited when an organization does a true business case and evaluates cost versus benefits of a software / IT system along with the risks. . Part of the key is thinking and analysing and...
View ArticleMeasurement and Providing Value to the Business ISMA Keynote 2011
Here is a copy of my keynote talk at the 2011 ISMA measurement conference, Measurement and Management and Business Value. The real point is the IT and measurement personnel have the information,...
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